66bb Club Privacy Policy – Our Commitment to Protecting Members' Data in Malaysia

This Privacy Policy is published by 66bb Club ("we", "our platform") to describe our privacy practices regarding the collection, use, disclosure, and protection of personal information belonging to users of the 66bb Club online betting platform in Malaysia.

We understand that your trust is our most valuable asset. When you register an account, make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, play games, or simply browse our website — you are entrusting us with your personal information. We take that trust seriously.

This Privacy Policy has been prepared in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and outlines your rights and how we uphold them. Please read this policy carefully and contact us if you have any questions.

66bb Club collects personal information from you in several ways — during account registration, through your use of the platform, and via your interactions with our support team. The types of information we collect include the following:

Personal Identification Information:

• Full name as shown on official identification documents (MyKad or passport)
• Date of birth for minimum age verification of 18 years
• MyKad or passport number for KYC verification
• Current residential address in Malaysia
• Identity document image (required for KYC verification on withdrawals)

Contact Information:

• An active Malaysian mobile number
• A valid and active email address

Financial Information:

• Payment method used (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, FPX)
• Bank account number or e-wallet number (partial, not full) for withdrawal verification
• Deposit and withdrawal records

Platform Usage Information:

• Gaming activity records — game type, play duration, wagering amounts
• Login records — time, IP address, device type, and browser
• Game preferences and account settings
• Communication history with the 66bb Club support team

Technical Information (collected automatically):

• IP address and general geolocation information
• Web browser type and version used
• Device type (mobile phone, tablet, computer) and operating system
• Cookie and session data for login management

Every piece of information we collect is used for legitimate and transparent purposes. 66bb Club uses your personal information for the following:

Account & Platform Operations:

• Creating and managing your 66bb Club account
• Processing deposits and withdrawals via approved Malaysian payment methods
• Crediting eligible bonuses and promotions to your account
• Providing access to all games — slots, Live Casino, Sports Betting, poker, and more

Verification & Security:

• Conducting identity verification (KYC) to confirm you are 18 years of age or older
• Preventing fraud, money laundering, and platform abuse
• Detecting and investigating suspicious account activity
• Ensuring compliance with all applicable legal and regulatory requirements

Customer Support:

• Responding to your enquiries, complaints, and support requests
• Resolving disputes relating to gameplay or financial transactions
• Sending you important account-related notifications (e.g. deposit confirmations, security alerts)

Service Improvement:

• Analysing usage patterns to improve the user experience on the 66bb Club platform
• Developing new features based on the needs of Malaysian members
• Evaluating the effectiveness of promotional campaigns and bonuses

Marketing Communications (with your consent):

• Sending you promotional information, new bonuses, and special offers via email or SMS — only if you consented to receive such communications during registration or later through your account settings

66bb Club does not share, sell, or disclose your personal information to outside parties except in the limited circumstances described below. All data sharing is carried out under strict controls and only for necessary purposes.

Payment Service Providers: Transaction information that must be shared with payment processors such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX providers to facilitate deposits and withdrawals. This information is limited strictly to what is necessary to process each transaction.

Third-Party Game Providers: Some games on the 66bb Club platform are provided by licensed third-party game developers. In such cases, limited account information (user ID, game balance) may be shared to enable gameplay. These developers are bound by strict data protection agreements.

Regulatory & Law Enforcement Bodies: 66bb Club may be required to disclose certain information to the authorities if mandated by Malaysian law, a court order, or a legitimate law enforcement investigation.

Fraud Prevention & Security: In situations where there is a serious threat to the security of the platform or other users, certain information may be shared with relevant security authorities for immediate action.

Protecting your personal information is 66bb Club's highest priority. We continually invest in our security infrastructure to ensure your data is always safeguarded against unauthorised access, loss, or misuse.

Technical measures we have in place:

• 256-bit SSL Encryption: All communications between your browser and 66bb Club's servers are encrypted using the latest TLS/SSL protocols, the same standard used by leading banking institutions.
• Stored Data Encryption: Sensitive information such as passwords is stored in hashed format using secure algorithms — we are unable to read your password in plain text.
• Fund and Data Segregation: Member financial data is stored on servers separate from platform operational data, with distinct layers of access control.
• 24/7 Security Monitoring: An intrusion detection system (IDS) monitors platform traffic in real time to detect and block suspicious activity.
• Regular Security Audits: The 66bb Club platform undergoes regular independent security audits to ensure our data protection standards remain current.

Your responsibilities in keeping your data secure:

• Use a strong and unique password for your 66bb Club account — do not reuse the same password across other platforms.
• Do not share your login credentials with anyone, including family members or friends.
• Log out of your account after each session, especially when using a shared device.
• Report to the 66bb Club support team immediately if you suspect your account has been accessed without authorisation.

The 66bb Club platform uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functionality — login, session security, and language preferences. These cookies cannot be disabled as they are essential for the platform to operate correctly.
• Performance Cookies: Collects information on how users interact with the platform to help us improve the user experience. All data is aggregated and does not contain any personally identifiable information.
• Functional Cookies: Saving your preferences — such as language settings, preferred table limits, and favourite games — so you don't have to reconfigure them every time you log in.

You can control and manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the 66bb Club platform. For more information on how to manage cookies, please refer to the help documentation for your web browser.

66bb Club retains your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by Malaysian law.

Data retention periods by category:

Once the retention period ends, your data will be securely deleted or anonymised in a way that can no longer be linked back to you personally.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and 66bb Club's commitment to privacy best practices, you have the following rights regarding your personal information:

To exercise any of the above rights, please submit a written request to support@66bbclub.best stating the type of request and your account information for identity verification. 66bb Club will respond within 14 business days.

The 66bb Club platform is strictly for adult users aged 18 years of age and above only. We do not knowingly collect, store, or process personal information from individuals under the age of 18.

If you have reason to believe that someone under the age of 18 has registered an account with 66bb Club or has provided us with their personal information, please contact our support team immediately at support@66bbclub.best. We will investigate and take immediate action to delete all related information and close the account.

The 66bb Club platform may contain links to third-party websites or services, such as game providers or payment partners. This Privacy Policy applies solely to the 66bb Club platform and does not cover the privacy practices of those third-party websites or services.

We encourage you to read and understand the Privacy Policy of every third-party website you visit via links on the 66bb Club platform. 66bb Club is not responsible for the privacy practices or content of those third-party websites.

When you make a payment via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, you are also subject to the respective privacy policies of those payment service providers. Please review their privacy policies separately.

66bb Club reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant operational reasons.

When we make material changes to this Privacy Policy — meaning changes that significantly affect how we process your data — we will provide clear notice through:

• An in-account notification the next time you log in
• Email to your registered email address (for highly material changes)
• Prominent notice on the main page of this Privacy Policy

The "Updated" date at the top of this page will always reflect the date of the latest version of the Privacy Policy. We encourage you to check this page periodically.

Your continued use of the 66bb Club platform following any amendments to this Privacy Policy will be deemed as your acceptance of those changes.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 66bb Club handles your personal information, please contact our Privacy Officer through the following channels:

• Privacy Email: support@66bbclub.best (please state "Privacy Enquiry" in the subject line)
• Live Chat: Available 24/7 in your account — select the "Privacy & Data" category
• Response Time: Privacy inquiries are typically responded to within 3 to 5 business days

For formal requests relating to your data rights (access, correction, deletion), please submit a written request that includes your full name, 66bb Club account number, and details of your request. We will process your request within 14 business days.